December 5, 2017 | The XM Blog Why context and benchmarks are essential to your CX strategy (Video) Categories: Research & CX Data February 10, 2017 | The XM Blog Demystifying customers who leave a store without making a purchase (video) Categories: Retail November 7, 2016 | The XM Blog VOC Leaders: How Travelzoo uses CX data to make smarter decisions (video) Categories: Client Voices October 27, 2016 | The XM Blog Why great CX measurement is invaluable to retailers — BloomReach (video) Categories: Measurement & Analytics,Retail