December 6, 2016 |

Watch our ‘VOC Leaders’ interviews & YouTube channel

At ForeSee, we firmly believe that developing and nurturing a customer experience strategy is the best path to success. However, it’s not always easy to navigate the CX waters to... Read More

November 7, 2016 |

VOC Leaders: How Travelzoo uses CX data to make smarter decisions (video)

Lisa Oswald is a customer experience (CX) advocate and Senior Vice President of Customer Service for Travelzoo, a trusted online publisher of travel and entertainment deals that places a premium... Read More

Categories: Client Voices
October 5, 2016 |

VOC Leaders: How Time Warner Cable socializes ForeSee data & more (video)

Laura Sharkey is Senior Manager of eCare and Customer Experience for Time Warner Cable. Her role at the company includes managing the Voice of Customer (VOC) program, including a focus... Read More

Categories: Client Voices
September 23, 2016 |

VOC Leaders: How MD Financial Management benefits from looking critically at CX data (video)

Mike Starr is Digital Product Manager at MD Financial Management, who is responsible for gathering feedback and managing a product roadmap for his organization. Mike sat down with us to... Read More

September 12, 2016 |

Why Boston Children’s Hospital’s focus on measuring the patient experience is good for business (video)

Torin Gilkey is Senior Manager of Digital Experience at Boston Children’s Hospital and an advocate of Customer (Patient) Experience. He recently sat down with us to discuss how ForeSee is... Read More

August 8, 2016 |

VOC Leaders: How Rack Room Shoes gets in-step with customers (video)

Paul Voss is Director of CRM for U.S.-based Rack Room Shoes. He recently sat down with us to discuss how ForeSee’s technology is helping his company understand their Voice of... Read More

Categories: Client Voices,Retail