New York Times Best-Selling Author Adam Grant to Keynote; Twenty-Five Companies To Present Their CX Strategies and Business Outcomes
Ann Arbor, MI (February 29, 2016) – ForeSee, the pioneering leader in Voice of Customer (VOC) solutions, today announced that it will reveal its new product roadmap at the ForeSee Summit, where customer experience leaders from hundreds of the world’s leading companies will gather to share best practices and business outcomes of their CX initiatives. The company also announced Adam Grant as the keynote speaker at the 10th annual Summit, which takes place on May 3-5, 2016 in Palm Desert, California.
Adam Grant is author of the highly-revered new book “Originals, How Nonconformists Move the World” — a #1 national bestseller and one of Amazon’s best books of February 2016. Wharton’s top-rated teacher, Grant has been recognized as one of the world’s 25 most influential management thinkers and the world’s 40 best business professors under 40.
“We’re thrilled to have renowned writer and thinker Adam Grant keynote this year’s ForeSee Summit,” said Pete Daffern, CEO, ForeSee. “The premise of his new book Originals is a rallying cry for rethinking what’s possible. By reimagining CX through the eyes of their customers, our clients continuously meet their goals and outperform their competitors. With the debut of our new product innovations, presentations from dozens of CX leaders, and Adam in the lineup, this year’s Summit will educate, entertain, and inspire our clients.”
ForeSee plans to reveal its company vision and game-changing product roadmap, and will host a series of expert-led product sessions to help clients get the most out of their ForeSee investments. The ForeSee Summit will provide attendees the opportunity to share and learn best practices from some of the most successful brands and organizations in the world. More than 25 ForeSee clients including Allstate, AT&T, Constellation Energy, Disney, Humana, the National Library of Medicine/NIH, and Tesco will present the strategies, tactics and business outcomes of their Voice of Customer initiatives.
Founded in 2001, ForeSee is the pioneering leader in Voice of Customer (VOC) solutions. Armed with the ForeSee CX Suite, more than 2,000 companies worldwide — in retail, government, financial services, healthcare, consumer packaged goods, and other industries — have transformed their VOC programs into a strategic and rigorous business discipline that delivers economic impact. Only ForeSee offers a multi-patented algorithmic approach to customer experience measurement, access to an unmatched 150 million benchmarked experiences, and actionable insights from a team of 200 expert analysts that give certainty to CX improvements. A subsidiary of Answers Corporation, ForeSee is headquartered in Ann Arbor, MI and has offices in Mountain View, New York, St. Louis, Cleveland, Vancouver, and London. For more information, visit www.foresee.com.