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FEATURED | July 28, 2021
Verint Honored with Metrigy MetriStar Top Provider Award for Voice of the Customer Platforms
Verint has earned the Metrigy MetriStar Top Provider Award for Voice of the Customer (VoC) platforms—one of only two providers to earn the top spot in the VoC platforms research and ranking. Metrigy is a research firm focusing on the rapidly changing areas of Unified Communications & Collaboration (UCC)/digital workplace, and Customer Experience (CX)/contact center—along with several related technologies. The value of the MetriStar award […]
Company News, CX Strategy, ROI of CX
May 21, 2021
Engage21 Session from UGI Utilities: Creating a Customer-Driven Experience During a Crisis
Client Voices, CX Best Practices, Energy & Utilities
May 21, 2021
CX Leadership: A Conversation with Jason Huffman of Atlantic Union Bank
Banking, Client Voices, CX Best Practices
May 12, 2021
New Forrester Report Names Verint as a Strong Performer in Customer Feedback Management
Company News, CX Strategy, Products
February 26, 2021
New McKinsey CX Recommendations Align with Verint’s Time-Tested Predictive Approach
CX Best Practices, CX Strategy, ROI of CX
February 11, 2021
2020 Retail CX: Who Thrived, Who Survived, & How to Succeed in ‘21
CX Best Practices, CX Strategy, NPS
December 17, 2020
Retail Holiday CX Data: 3 Trends and 3 Tips
CX Best Practices, NPS, Research & CX Data
