Which US retailers are providing exceptional shopper experiences? How has the omnichannel customer journey changed? Find out in the 2016 ForeSee Experience Index: the definitive annual study of the customer experience with top retail brands during the holiday shopping season.
TOPICS: Web, Mobile, Stores, Multichannel, Retail & E-CommerceDownload Now
Read 53rd consecutive E-Government Satisfaction Index report to find out which organizations are getting it right, and where changes can be made to drive outcomes that are good for both citizens and government.Download Now
Learn how ForeSee’s August 2016 Retail Benchmark report can help retailers determine whether the experience they are providing to customers is exceeding or falling short of industry averages and customer expectations.Download Now
This is the 52nd consecutive quarter ForeSee has indexed over 100 federal government websites in the United States using its patented and systematic approach to customer experience measurement.
Read the report to find out which organizations are getting it right, and where changes can be made to drive outcomes that are good for both citizens and government.
TOPICS: Government, Web, MobileDownload Now
Learn how apparel and accessories retailers can compete — and win — on customer experience in ForeSee’s latest report: Customer Experience with Apparel & Accessories Retailers, featuring CX data and insights from a subcategory of the most recent ForeSee Experience Index, Retail Edition.Download Now
Internet Retailer’s report — Behind the Online Apparel Boom — offers an exclusive look at who and what is steering U.S. apparel sales to the web from stores.Download Now