November 10, 2014

Answers Congratulates L’Oréal Paris’ Annamarie Bermundo, Honored Among 1to1 Media’s Customer Champions

ANN ARBOR, MI (November 10, 2014)—Answers Corporation, the parent company of top-10 Internet property Answers.com (source: Quantcast) and a premier provider of cloud-based voice of customer solutions,congratulates Annamarie Bermundo, Assistant Vice President of CRM and Digital Platform Development at L’Oréal Paris USA, on being named one of 12 1to1 Media Customer Champions for 2014.

“We are thrilled that Annamarie is being recognized for her leadership in designing superior customer experiences. It’s a true honor to work with her to identify new and innovative ways to connect with customers on a deeper level and have the website serve as a resource in their purchase journey,” said Don Morrison, Executive Vice President & General Manager, Answers Cloud Services.  “Annamarie has developed L’Oréal Paris’ customer-centric marketing across email, mobile, social and online display advertising. Her work is a perfect representation of L’Oréal’s commitment to technology, quality and above all, the customer.”

The 1to1 Media Customer Champions program recognizes customer-centric leaders who use innovative approaches to instill customer-focused strategies throughout their organizations that make a positive bottom-line impact.

An Answers solution, ForeSee continuously measures satisfaction with the customer experience across multiple touch points and delivers critical insights on where to prioritize improvements for maximum impact. For more information on how L’Oréal Paris has leveraged ForeSee’s customer experience analytics, visit ForeSee.com.


About Answers Corporation

Answers’ mission is to empower consumers, brands and organizations by connecting them with the information they need to make better-informed decisions. The Answers Platform leverages the sizable reach of the top-10 Quantcast site Answers.com, along with its leading cloud-based solutions from ForeSee, Webcollage and ResellerRatings, to enable businesses and organizations to engage with customers at every interaction point, drive investment decisions from customer insights and deliver content that powers the customer experience. This platform helps businesses measure and improve the multichannel customer experience, resulting in better business results. Answers is headquartered in St. Louis with offices in Ann Arbor, New York City, Silicon Valley, Cleveland, London, Vancouver and Tel Aviv. For Answers, visit answers.com.

About the Author

Eric drives ForeSee’s marketing strategy, working closely with the company’s product, client service, and sales teams to infuse innovation and operational excellence into its offerings. Since joining ForeSee in 2004, he has contributed to the organization’s strategic growth, particularly providing leadership around mobile solutions. He is the author of several of the company’s thought leadership studies, including the 11th annual ForeSee Experience Index (FXI) and the American Employee Study. Eric is a frequent speaker on customer experience analytics, and marketing best practices. He is a board member of the Digital Analytics Association (DAA) and an adjunct professor of mobile marketing at the University of California, Irvine Extension. Previously, he worked as a web analyst, multichannel strategy consultant, usability specialist and focus group moderator. Eric is a graduate of the University of Michigan.

More by this author