Case Studies

See how ForeSee’s multichannel customer experience analytics are helping clients from across industries create better customer experiences that drive real business results.


Case Study: Comerica

Discover how Comerica, a top-25 U.S. bank, used ForeSee to prioritize their CX strategy and optimize their client's experience across multiple channels.

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Case Study: Office of Personnel Management (OPM)

Learn how OPM worked with ForeSee on a multi-year upgrade to its legacy systems to improve the applicant and onboarding experience, and increase efficiencies for HR managers.

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Case Study: TUI

TUI Travel PLC, the United Kingdom’s largest travel company specializing in package holidays, used ForeSee to define a clear path for website improvements.

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Case Study: Utility Company

After a site redesign in 2012, a major utility company — one of largest municipal utility company in the U.S. — realized just how much changes to one channel can affect the customer experience in another.

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Case Study: American Society of Association Executives (ASAE)

Discover how ASAE used ForeSee CX Measurement to optimize a massive website overhaul and re-launch.

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Case Study: The Alcohol and Tobacco Tax and Trade Bureau (TTB)

Discover how the Alcohol and Tobacco Tax and Trade Bureau (TTB), an organization under the United States Department of Treasury, worked with ForeSee to launch a successful website redesign and drive important KPIs.

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