Case Studies

See how ForeSee’s multichannel customer experience analytics are helping clients from across industries create better customer experiences that drive real business results.

Case Study: Utility Company

After a site redesign in 2012, a major utility company — one of largest municipal utility company in the U.S. — realized just how much changes to one channel can affect the customer experience in another.

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Case Study: American Society of Association Executives (ASAE)

Discover how ASAE used ForeSee CX Measurement to optimize a massive website overhaul and re-launch.

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Case Study: The Alcohol and Tobacco Tax and Trade Bureau (TTB)

Discover how the Alcohol and Tobacco Tax and Trade Bureau (TTB), an organization under the United States Department of Treasury, worked with ForeSee to launch a successful website redesign and drive important KPIs.

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Case Study: Royal Canadian Mint

Discover how Royal Canadian Mint used ForeSee to uncover and resolve issues on their website, resulting in 22% sales growth.

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Case Study: Belk

Discover how Belk, a major department store with a rich heritage, used ForeSee CX Measurement to drive a 70% increase in revenue.

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Case Study: StubHub

Discover how StubHub, the world’s largest ticket marketplace, used ForeSee to uncover that communication was their ticket to higher satisfaction with buyers.

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