Discover how Auto Trader, the UK’s largest digital automotive marketplace, used ForeSee CX insights to implement digital changes that not only increased CX scores by five points, but increased NPS by 42%.Download Now
Learn how delivery company myHermes uses ForeSee Ratings and Reviews for more customer reviews, higher star ratings, better conversion, and boosted SEO and SEM efficiency.Download Now
With over 900 million annual website visits and an enviable reputation, Argos is among the top retailers in the U.K. To maintain this level of success requires constantly monitoring and improving the customer experience. Find out how Argos uses ForeSee’s Feedback tool to easily create and deploy short surveys for customers to provide comments and personal insights about their online and mobile experiences.Download Now
Ideal Shopping Direct, one of the U.K.’s top home shopping retailers, sells a wide range of products online and via TV channels that reach 25 million homes. Find out how ForeSee helped Ideal Shopping add a new level of certainty to its strategy by providing a solution for CX measurement, which gave the company direct insights from its customers to learn how effectively the telephone ordering process met their needs and expectations.Download Now
Find out how Argos enlisted ForeSee to make sense of customer experience data from all its various retail touch points, including websites, mobile channels, brick-and-mortar stores, and more. Argos was successful in achieving a one-number multichannel overview gauging customer satisfaction, as well as creating a support system to back up the decision-making with important data.Download Now
See how ForeSee helped Life Fitness shift their whole way of doing business around the customer experience — no longer looking internally at what they thought the customer wanted, but hearing directly from their customers. ForeSee enabled Life Fitness construct a roadmap to build the brand and drive sales based on a positive online customer experience.
TOPICS: Consumer Products, Web, FeedbackDownload Now