Case Studies

See how ForeSee’s multichannel customer experience analytics are helping clients from across industries create better customer experiences that drive real business results.


ForeSee Allrecipes Case Study

Case Study: Allrecipes

Discover how the world’s largest digital food brand and social community leverages ForeSee’s multichannel customer experience analytics to understand customer satisfaction across platforms and devices to inform the design of better brand experiences for key customer segments.

TOPICS: Media & Entertainment, Web, Mobile

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ForeSee Client Build-a-Bear Workshop

Case Study: Build-a-Bear Workshop

ForeSee predictive analytics helps Build-A-Bear Workshop understand the multichannel customer experience and its impact on sales.

TOPICS: Retail & E-Commerce, Stores, Web, Mobile, Contact Center

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Case Study: Disney Store

Discover how ForeSee's multichannel customer experience analytics revealed big insights that helped Disney Store's e-commerce and brick-and-mortar teams work together as one to deliver better omnichannel Guest experiences that led to positive results during the critical holiday quarter and beyond.

TOPICS: Retail & E-Commerce, Web

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Case Study: Sur La Table

See how Employee Experience Measurement from ForeSee enabled Sur La Table’s Human Resources team to gain big workforce insights and actionable results with less effort.

TOPICS: Employee Experience Measurement

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ForeSee L’Oréal Paris Case Study

Case Study: L’Oréal Paris

Discover how the world's number one total beauty brand leveraged insights from ForeSee cxMeasure for Web to better connect with consumers and drive brand engagement.

TOPICS: Consumer Products, Web

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house-of-fraser-logo

Case Study: House of Fraser

Discover how ForeSee cxMeasure for Contact Center helped U.K. retailer House of Fraser save hours of guesswork trying to troubleshoot contact center issues around delivery complaints.

TOPICS: Retail & E-Commerce, Contact Center

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