Case Studies

See how ForeSee’s multichannel customer experience analytics are helping clients from across industries create better customer experiences that drive real business results.


Case Study: Sur La Table

See how Employee Experience Measurement from ForeSee enabled Sur La Table’s Human Resources team to gain big workforce insights and actionable results with less effort.

TOPICS: Employee Experience Measurement

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ForeSee L’Oréal Paris Case Study

Case Study: L’Oréal Paris

Discover how the world's number one total beauty brand leveraged insights from ForeSee cxMeasure for Web to better connect with consumers and drive brand engagement.

TOPICS: Consumer Products, Web

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Case Study: House of Fraser

Discover how ForeSee cxMeasure for Contact Center helped U.K. retailer House of Fraser save hours of guesswork trying to troubleshoot contact center issues around delivery complaints.

TOPICS: Retail & E-Commerce, Contact Center

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Case Study: 3M

ForeSee data helps 3M identify key audience segments and measure and quantify the impact customer experience improvements have on purchase decisions.

TOPICS: Consumer Products, Web

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Case Study: U.S. Bank

U.S. Bank uses ForeSee data to better understand what its customers expect from its web and mobile channels to make meaningful improvements that drive customer satisfaction.

Topics: Financial Services, Web, Mobile, Multichannel

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Case Study: Stream Energy

ForeSee cxMeasure for Contact Center helps Stream Energy uncover important customer experience insights and drive agent performance.

TOPICS: Consumer Products, Telecom & Utilities, Contact Center

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