FXI: E-Government – Q4 2016

According to the 54th consecutive FXI: E-Government, citizen satisfaction with government websites in Q4 2016 is high, increasing slightly to 75.3 from 74.8 the previous quarter. Federal mobile sites and apps scored even higher at 77.8.

However, with a new Trump administration settling into the White House, a steady hand will be essential to continued satisfaction in e-government.

Download the report today to learn what over 200,000 people say about their experiences with over 100 federal websites, providing valuable insights into the benefits of providing a positive e-gov citizen experience.