Tools & Apps

An integrated suite for all your CX intelligence needs

CX Measurement

It’s what no one else can do: help you measure the complete customer journey, prioritize CX investments across the business, and know – with certainty – you’ll have maximum business impact.

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Replay

Pair customer feedback with digital replays so you can visualize exactly where customers struggle and address issues more efficiently.

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Text Analytics

The unique value of ForeSee Text Analytics is how it works hand-in-hand with ForeSee’s proven methodology. Think of it as the “last mile” of CX analysis.

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Case Management

Engage directly and close the loop with customers, based on positive or negative feedback you capture through customer surveys.

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Ratings & Reviews

Proactively capture and syndicate customer ratings and reviews to maximize brand trust, conversion, and your SEO/SEM spend.

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Integrations

Get the full picture of your customer and your business. Integrate CX insights with your customer data and business KPIs.

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ForeSee Mobile App

Customer experience doesn’t take a break when you’re away from the office. The ForeSee Mobile app gives busy leaders CX intelligence on the go.

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Employee Experience

Customer experience is strongly tied to employee engagement. Understand what drives employee satisfaction and engagement to prioritize areas for improvement.

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See it in Action

Connect with us to get a live demo of ForeSee CX Suite.

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